Elites Shopper in partnership with Confero Inc. are currently seeking to employ
individual’s nationwide. Would you like to make extra $400 weekly to each
assignments by simply shopping and evaluating various stores around
you?
FAQs About Customer Service Evaluation Agent
A
Customer Service Evaluation Agent is a flexible paid consumer who is
hired to shop in stores, collect data and check that specific standards
are being met (e.g cleanliness and good customer service). Think of
Customer Service Evaluation Agent as "undercover customers" sent in to
observe, interact, and report on other customers and store employees.
Customer Service Evaluation Agents are typically employed by a
third-party rather than the store or company itself. They are assigned
tasks after joining one of many consumer research panels.
Where Are Customer Service Evaluation Agent Sent?
Agents
are sent to a wide variety of service-based businesses including
stores, restaurants, banks, apartment complexes — potentially anywhere
customers are served or serviced.
What Does a Customer Service Evaluation Agent Do?
Independent
or third-party vendors hire consumers to make retail transactions and
provide a detailed record of the experience. Customer Service Evaluation
Agent purchase items, eat at restaurants, make inquiries, or return
items. Customer Service Evaluation Agent are not hired to give opinions
but are hired to assess a business and its employees from the customer
experience perspective.
You may be asked to relay information on:
i. The number of employees that were on duty (or on the floor) when the Customer Service Evaluation Agent entered
ii. If you are greeted, how long it took, by whom, and was the greeting friendly or helpful?
iii. Name(s) of employee(s) that you interact with or observe
iv.
Type of products shown to you, and the sales pitch you were given
including whether there were any additional items suggested for you to
purchase
v. How fast you received service and if the service was satisfactory.
Other things Customer Service Evaluation Agents may be required to observe and note include:
**** Cleanliness of the store or facility
****
The personal grooming and appearance of the employees (were they
properly dressed,were uniforms clean,etc.) and if employees adhered to
any store dress codes.
How Much Do Customer Service Evaluation Agents Get Paid?
Most
Customer Service Evaluation Agents are paid by the job and not by the
hour. An assigned Agent may earn either $100 or $200 for a simple
assignment and up to $500 or more depending on the assigned tasks. In
some cases, they are not paid but will be reimbursed for certain
expenses.
Do You Have to Pay for Purchases?
If
a purchase is required, yes. But in many cases, you may be reimbursed.
For example, if you are required to eat at a restaurant, you might not
be paid for your time but would likely be reimbursed for the cost of
your meal.
Compensation:
We
are hiring you to evaluate any of these 5 stores;
Walmart,CVS,Walgreens,Family Dollar,Kroger in your neighborhood and you
will be given the funds to execute the tasks (either items purchased or
require services). Kindly check out for the stores location in your
neighborhood and make sure the stores you choose are close to your area
as much as possible. You will have to send the name and address of the
two or three nearest store locations. No commitment is made on this job and you would have
flexible hours as it suits you.
You'll be paid a total of $400 for each completed Store survey( $100 to complete the trial survey task & $300 to complete the standard task) , including incentives,
transportation allowance and funds would be given to you if you have to
dine as part of the duty. Your job will be evaluated and feedback on
customer service in a wide variety of shops, stores, restaurants and
services in your area both live and online.
Fill out the below form correctly to get started for free
